Shayp tackles water loss to reduce water consumption in cities by 30%
SDG’s of application
The Solar Impulse Efficient Solution label seeks to bridge the gap between ecology and economy, bringing together protection of the environment and financial viability to show that these solutions are not expensive fixes to problems, but rather opportunities for clean economic growth.
Job opportunities from Shayp
Copywriter & Content Creator
Internship at Shayp
Published 1 month ago Brussels, Belgium Deadline July 07, 2022
Are you a doer/changemaker? Do you want to actively contribute to an ethical company's growth? Is learning through hands-on experience and coaching your thing? Feeling ready to be in charge of a project from A to Z? If that sounds like you, take a look at our intern offer and join our team. At Shayp, we designed a non-invasive and algorithmic driven solution to detect water leaks for professionals and consumers. We address a large range of customers such as cities, real estate companies, institutions and insurance companies. Our wish is to reduce global consumption of distributed water by 30% and reduce associated collateral damage. Our goal is to develop the use of our technology and service to save 100 billion litres of water worldwide by 2022. To achieve such a goal, we need the support of our community. As a Copywriter you’ll work with our content creator and communication manager to design a clear communication strategy, and apply it. Tasks and responsibilities: Write original copy and edit content for a range of marketing and communications materials (mainly articles for our blog, email marketing campaigns, social media posts, newsletters, press releases, and more). Collaborate with our creative team to support your texts visually (mainly social media posts and visuals for newsletter + blog). Deliver your written creations into the different digital platforms: upload articles into our website, publish your copies and visuals into our social media channels, engage with smart comments with our followers, etc. Conducting research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings into blog articles, interviews, etc. Requirements: Enrolled or graduated in Communication, Languages, Marketing or related field Interest in environment, sustainability and/or technology Full work authorization in Belgium (EU citizen) English and French native speaker Previous experience as a Copywriter is highly appreciated Graphic design skills are appreciated (but not required) Ability to identify and interpret relevant community & website metrics and KPIs Attention to detail and ability to multitask You are currently enrolled/graduated in a master in communication or related field Availability for 6 months Recruitment process: Screening call Fit Interview Case study interview Decision What you’ll get: A chill and goal-oriented atmosphere in Brussels Full-time role on site Flexible hours Possibility to work remotely on request Coaching, empowerment and hands-on experience The opportunity to leave make the difference as part of our growing team We’re passionate about our people and our culture. We do everything we can to make sure we have an inclusive environment for all and are focused on taking care of each other. Shayp is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you think you have what it takes to thrive here, we want you!
Customer Success Officer - DE speaking
Internship at Shayp
Published 1 month ago Brussels, Belgium Deadline June 30, 2022
The company Everyday, 35% of distributed water is lost in homes, buildings and infrastructures. Shayp is a fast scaling tech startup that helps private and public organisations drive down water consumption and generate savings by better addressing leakages and discrepancies in their buildings. We’re looking for passionate people who are looking for purpose in their work and a steep learning curve with 3 digit growth figures! As a Customer Success Officer, you will be a key member of our team to build a strong relationship through onboarding and follow-up with customers, tackling their issues and gathering their feedback. You’re not completely familiar with the job? Don’t worry, you will be quickly brought up to speed. Your mission Willing to improve our customer experience? Willing to truly help our customers and reduce their water footprint? We need a person that can listen to our customers, evaluate their satisfaction, and summarize it to help Shayp become better and more efficient. To stay alongside the client during his whole journey within Shayp. From the first pilot to the full roll-out of a complete portfolio of building, you're a key contact person for the customer to support their successful journey. What you’ll be getting up to: Be the first point of contact for our customers requiring support using Shayp to provide services to their audit and accounting clients Support customer training in the use of Shayp to provide effective and efficient audit and accounting services Maintain our Customer Relationship Management (CRM) system to record new customer leads and opportunities Identify opportunities for process improvement and automation projects Identify opportunities for new features or customer training initiatives Use internal tools to track activity and update our CRM with relevant information for our Account Executives Use your good-natured wit and charm to build relationships, break through the noise, and engage prospects Provide early access to new features to selected customers to gather their feedback on our developments and summarize it for the technical teams Improving communication and documentation material (testimonials, case studies, manuals, etc…) Your profile You will work closely with the executive team, who will accompany you the whole process. Your Holy Grail will be to reach 100% customer satisfaction. We’re looking for people who... Have a positive attitude and are passionate about helping customers be successful Are naturally curious, love learning, and wish to build a career in tech Are driven, self-motivated, result oriented, and have a fantastic work ethic Have a keen desire to continually develop and grow their skills Excellent verbal and communication skills, is not shy to pick up the phone and can sound jovial German native speaker Speak fluently English Are masters of efficiency, are highly organized, and love using technology to get things done quickly Are self starters who thrive in a fast-paced and dynamic environment Have a business, sales, or customer service background Bonus Points for candidates who have... Worked in a customer facing position; yes, we really want to hear about your time as a waiter / waitress, tending bar or in retail Worked in a startup or started your own business/project; even if it crashed and burned, we want to hear about what you learned from the experience Personal ambitions, whether it be winning a world class League of Legends championship or becoming a certified yoga instructor; we want people who will add their interests and experience to our thriving culture The Details This is a full-time role with flexible hours. We’re passionate about our people and our culture - we do everything we can to make sure we have an inclusive environment for all and are focused on taking care of each other. On top of flexible hours, remote working and an exciting startup environment, we’re offering a competitive compensation of salary and benefits. When and where We are based in Brussels (authorization to work in UE is a prerequisite) - flexible home-working Start ASAP What you’ll get A chill and goal-oriented atmosphere in Brussels Working with an amazing team of professionals Coaching, empowerment and hands-on experience The opportunity to leave make the difference as part of our growing team The recruitment process Screening interview Fit interview with the manager Case Study interview Decision Shayp is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you think you have what it takes to thrive here, we want you!
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