Member - PVG GROUP

Grow your business without hassle PVG - your partner in selling climate care and comfort solutions Finding a product supplier is easy. But finding a long-term partner with local European sales, service and distribution coverage in over 15 countries to help you increase your business is not. We are PVG and we go the extra mile for you! We offer a wide range of indoor and outdoor home climate care and comfort solutions for all seasons. Whether low-end, mid-end or high-end, we’re here to help you select the right mix of brands, products and services that best suit your sales channels and consumer base. Our promise to you? We arrange everything from presales to aftersales service across Europe, allowing you to attract and satisfy your consumers with quality products that perform exceptionally well. The answer to your ideal portfolio We understand that every reseller has varying needs and wishes. That’s why our team is happy to connect with you, to define together what your ideal portfolio looks like based on consumer-driven data. Being a house of brands, we offer plenty of options for you to choose from, such as Qlima, Tectro, Stover, Webber and many more fit-for-purpose brands. Throughout Europe, Qlima is our most renowned premium brand. It’s a unique service concept that, amongst others, offers a unique combination of high-quality paraffin heaters with premium fuel – an exclusive offer you won’t find anywhere else. This fuel has been developed in our own refinery in the harbour of Ghent, Belgium. You may select products from our existing broad portfolio, or we can personally source specific products that fit your consumers’ needs. For many years, we have held a strong focus on our contribution towards a more sustainable world, and with our eco-friendly fuel packing we are the front-runner in our branch. We ensure easy access to mainstream, functionally driven, plug-and-play and light installation products that comply with both European standards and specific local quality standards. Additionally, we meet all mandatory legal, technical and environmental regulations. We can even package our products under your own private label. Either way, we always have an answer to what solution fits your sales channels. Together, elevating your service level and performance We are at our best when we work closely together with you. Because that is when we excel with our outstanding pre- and aftersales service; when we are best able to provide no-nonsense, hassle-free support. Our service is fast, accurate and offered on-site throughout Europe. By providing in-person product and sales training, we elevate the knowledge and selling expertise of your shop floor personnel. By offering easy access to all product-related data, FAQs and rich content like video, online marketing and point-of-sale material in-store, we aim to boost your consumers’ understanding of the product proposition and help them to make their decision. Your concern is our concern; we partner with you to provide a solution in the marketing challenges you face. All with the aim of increasing your customer service level and contributing to your performance. Ensuring consumer satisfaction with aftersales expertise Put your mind at ease, as our service doesn’t end once your consumers have purchased a product. With our established network of over 1,000 independent installers in different countries, we ensure that, when installation is needed, it is carried out to our high-quality standards. These skilled professionals make sure that commissioning, repair and maintenance are always done to ensure the safety and satisfaction of your consumers. And should any of our plug-and-play products fail within the warranty, we will resolve the issue. You can reach us directly or via our online channels. For online service support you and your consumers can turn to our dedicated consumer and business websites and aftersales platforms to place orders for spare parts. By providing the best possible personal aftersales service, we guarantee that – should something unexpectedly go wrong – any issue with a product gets resolved quickly and efficiently. Doing business with a reliable European partner In the 1980s, founder Peter van Vugt started importing high-quality, Japanese mobile paraffin heaters to the Netherlands with exclusive representation rights. Seeing the potential of this product, he established the company known today as PVG. With our 40 years of experience and unique European coverage in over 15 countries, it’s safe to say that we are the expert in sourcing, distributing and marketing best-in-class indoor and outdoor home climate care and comfort solutions for all seasons. With our vast European distribution and global sourcing network, we get your products in store on time, while anticipating changing needs and stock management requirements. Working with PVG means doing business with a reliable partner that puts in maximum effort. Known for offering an uncompromising presales and aftersales service, we are the European partner who will be at your side for the long haul.