The Solutions Explorer lets you create alerts that match your needs. You can create several alerts and you will receive a notification each time a new Solar Impulse Efficient Solutions is labeled and matches your filters.
Your Search Alerts will show up here.
Sign in to create alerts for your filters and search terms.
Sign inDon't have an account?
Sign upEliq Utility Customer Engagement Platform
A customer engagement platform that offers end-customers control of their energy consumption
- Use Case
- /
- About Company
Eliq Utility Customer Engagement Platform
A customer engagement platform that offers end-customers control of their energy consumption
Label Date
September 10, 2021
By
Eliq
From
Sweden
Maturity stage
TRL 9 / CRI 5-6 - Market competition driving widespread deployment &/"Bankable" grade asset class
Utilities find it challenging to differentiate their offering in a more competitive market place, have difficulties creating loyal customers that stays with them, and they have high costs of customer service. The first two are linked to the challenge with many markets opening up which puts more competitive pressure on utilities to offer great services or they risk loosing their customers. At the same time, their customers expect more from digital services than in the past as they have grown accustomed to services from tech companies. The Eliq customer engagement platform and apps bring utilities all over the world closer to their customers by offering self-service and insights giving end-customers total control of their consumption. Self-service functionality includes seeing the latest bills, an overview of contracts, and submit meter reads. Insights functionality includes forecasting of their consumption, comparison of their consumption with similar households, and a breakdown of their energy consumption into ten different categories showing how their energy is used in their home. This results in the utility getting 10x engagement from their end-customers, reduced churn, reduced cost-to-serve, and increased in-app up-selling.
The Environmental Benefits
- •Dis-aggregate 10 types of energy consumption data
- •Around 70% of users lower their energy consumption
- •Around 60% of users invest in energy efficiency
The Financial Benefits
- •Around 70% lower customer churn
- •Increased customer engagement
Target client profile
Tags
Applications
Benefits
Activity Region
- Headquarters
- Activity
Company Profile
Eliq
Eliq is an energy management company, dedicated to improve the way we use energy in our everyday life.
Headquarters
411 21 Göteborg, Sweden
Type
Startup or self-employed
Related Articles
Related Topics
Complementary solutions
Share
Contact the Solution Provider
Add to Favorites
The information set out above, is solely for the purposes of information and the Solar Impulse Foundation does not provide any guarantee as to its authenticity, completeness or accuracy. This information does not constitute investment advice or a recommendation to buy into, transact or to enter into any agreement with any of the parties or persons mentioned above. Potential investors or interested parties are solely responsible for their investment or business decisions and for performing any due diligence required by the circumstances. The innovator Eliq has asserted ownership of the intellectual property rights for images, videos, and content showcased above, affirming full and unrestricted usage rights, and has provided explicit permission for the Solar Impulse Foundation to publish such information designated as "public" in the application form.