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Walkable City: Enhancing Pedestrian Experience in Rennes Métropole Through Community Feedback

Implementation Date

May 1, 2024

By

Rennes Métropole

City

Rennes

story image

Description

Rennes Métropole sought the expertise of Someware and its Walkable City tool to gather residents' feedback and identify both pedestrian-friendly streets and those in need of improvement. The survey, conducted over two and a half months, was supported by a communication strategy targeting various groups: users, associations, seniors, and people with reduced mobility (PRM). This approach maximized participation and ensured a diverse representation of residents. Thanks to this engagement, nearly 880 participants shared their experiences, evaluating more than 2,500 streets across the entire metropolitan area. The results will provide a solid foundation to guide future urban planning decisions and enhance walkability in Rennes Métropole, addressing the needs and expectations of pedestrians.

Impact & Result

The survey carried out in Rennes Métropole in 2024 collected valuable environmental and economic data. Feedback on vegetation and safety will guide projects aimed at reducing pollution, improving biodiversity and optimising infrastructure. Data on urban development will help to better target investments to improve quality of life. The data will also be used by Keolis Rennes to optimise the location of trambus stops, making areas more walkable and attractive.

Solution Spotlight

Walkable City is an online participatory survey tool that enables local authorities to gather feedback from residents on all the major aspects of walkability around their homes. Developed with the help of ergonomists and based on laboratory tests, Walkable City enables residents of all ages and genders to express their feelings about the quality of walking in the streets and paths of their city, using a mobile phone or PC. The survey can be used at city, neighbourhood or development project level. It allows users‘ ratings to be gathered, and it helps to monitor residents’ perceptions of walking quality over time, for example before and after a development project. Using a full-screen map of the area, users rate the streets, or sections of streets, on various criteria relating to urban development, accessibility, comfort and safety when they are out and about.

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