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Sign upSeptember 1, 2023
Severn Trent Water
Coventry
Severn Trent Water (STW) provides drinking water and sewage treatment to 4.6 million customers across the Midlands down to Bristol and North Wales. Tasked by the UK water regulator with reducing home water leaks, STW implemented Advizzo's water leak detection and customer engagement software in 2023. Utilising insights from users and smart metres, the solution enabled customers to identify and fix leaks whilst reducing water usage. With just two reminders, 70% of customers successfully addressed their leaks, demonstrating the effectiveness of this approach.
An average of 1,250 bathtubs of water, or over 100,000 litres, is saved daily. STW reports a leakage reduction of over 18 million litres in six months. The conservative economic benefit for 76,000 STW customers is £3,004,618 annualised.
The good news is we have already completed benefits quantification internally which shows proven benefits (in terms of demand reduction) for customers who have received Advizzo interventions. Our team is pleased with the results
Severn Trent Water,
The solution uses Behavioural & Data Science to help water and energy utilities around the world deliver more Sustainable Operations and Customer Behaviours. This SaaS solution offers a set of interconnected cloud platforms connected to any data sources and linked to users to help them enjoy more personalised customer experiences, better customer service and relevant action to retrofit their homes, save energy, water, money and carbon emissions. It offers utilities significant savings compared to in-house development as well as a near immediate Return On Investment
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