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Sign upMay 15, 2024
L'Oréal
Paris
LONGTIME® and L'Oréal have partnered to create RepairAbility, an application designed to simplify the assessment of product reparability. By integrating RepairAbility into its product development processes, L'Oréal has enhanced the tool with valuable real-world feedback. This collaboration highlights the potential of such a tool to reshape industrial practices, driving them toward greater sustainability.
We are in the process of measuring the impact of implementation, and generic studies are unequivocal about the benefits of reparability on the environmental impact of products. It is also foreseeable to calculate an economic gain on repair and warranty costs for brands.
L'Oréal's aim is to make its appliances more sustainable. The durability of appliances is part of L'Oréal's environmental commitments. I had started a reparability study, in autonomy, based on the French reparability index. But there was too much bias, which is why we turned to LONGTIME solution. We have carried out several scoring exercises and integrated this assessment into our product launch processes.
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RepairAbility® is a Saas solution designed to help manufacturer assess and manage the repairability of their products. Aligned with the European standard EN 45554, which provides a methodological framework for assessing repairability, the tool reflects the latest regulatory advancements under the Ecodesign for Sustainable Products Regulation (ESPR) and Green Claims initiative. Backed by a team of durability experts, RepairAbility® offers a comprehensive evaluation based on objective criteria, including product disassembly, accessibility and affordability of spare parts, and after-sales service quality. This methodology enables companies to identify weaknesses in product design and implement corrective measures to enhance repairability. As a strategic tool, RepairAbility® helps businesses comply with evolving regulations, enhance their brand image, and innovate by embedding eco-design principles from the outset of product development.
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